Company
Frequently asked questions
What buyers ask before the first sample. Commercial figures are confirmed per style in the quotation, not published as generic numbers.
Orders and sampling
What is the minimum order quantity?
MOQ is set per style and colour. Stock fabrics carry a lower minimum than custom-developed ones, so the confirmed figure is written into the quotation for your style rather than quoted as one site-wide number.
How long does sampling take?
Sampling time is confirmed with the quotation, because it depends on fabric availability and the number of construction details. The prototype is approved in writing before bulk is scheduled.
Materials, documents and getting started
Can we supply our own fabric?
Yes. Customer-supplied fabric is inspected and documented before cutting, or the factory can source from the mills it already runs.
Who handles shipping documents?
One merchandiser prepares the commercial invoice, packing list and origin documents, and books freight with your forwarder or ours.
How do we start?
Send a tech pack, a sample garment or a reference style. You get a written reply with feasibility, indicative price and a sampling plan.
What happens if the bulk order does not match the approved sample?
Bulk is checked against the approved sample and the approved spec sheet before packing. If a shipment does not match, the first step is a written claim with photographs and quantities; the remedy — rework, replacement or credit — is then agreed in writing under the order contract.
What do you need from us to quote?
A tech pack, a reference garment or a sketch, the target quantity, the destination market and the target ship date. Anything missing is listed back to you before costing, so the quotation is not built on assumptions.
Send a tech pack or a reference style
A sketch, a sample garment or a competitor reference is enough to start. We reply with feasibility, an indicative price and a sampling plan.